Frequently Asked Questions (FAQs)

1. What are the check-in and check-out timings?

   Check-in begins at 12:00 pm, and check-out is until 11:00 am on the day of departure.

2. Is 24-hour check-in available?

   Yes, 24-hour check-in is available for confirmed reservations. Guests are requested to inform the property in advance about their expected arrival time.

3. Do you allow unmarried couples?

   No. Unmarried couples are not permitted to stay at the property as per the house policy.

4. Are local ID proofs accepted?

   No. Local ID proofs from the same city or nearby areas are not accepted for check-in.

5. Is alcohol allowed at the property?

   No. Alcohol consumption or possession is strictly prohibited within the property premises.

6. Do you provide meals?

   Yes, the property offers breakfast, lunch, and dinner for guests at reasonable prices.

7. Is Wi-Fi available?

   Yes, complimentary high-speed Wi-Fi is available for all guests staying at the property.

8. Is parking available?

   Yes, on-site parking is available for guests during their stay

Property Rules & Policies

1. Guest Eligibility Policy

   To ensure a safe and comfortable environment for all guests, the following rules apply:
   • Unmarried Couples: Not allowed.
   • Local IDs: Guests with local ID proof from the same city/region are not permitted to check in.
   • Guests Below 18 Years: Minors (below 18 years) must be accompanied by parents or legal guardians.
   • Valid ID Requirement: All guests must present a valid government-issued photo ID at checkin (Aadhaar Card, Passport, Driving License, or Voter ID). The property reserves the right to refuse check-in if proper identification is not provided.
   

2. Check-In / Check-Out Policy

   • Check-In Time: 2:00 PM
   • Check-Out Time: 12:00 AM
   • 24-Hour Check-In: Available only for confirmed bookings and subject to room availability.
   • Early Check-In / Late Check-Out: May be available on request and may incur additional charges.
   

3. Property Restrictions

   To maintain a peaceful environment, the following are strictly prohibited:
   • Alcohol: Consumption or possession of alcohol is strictly prohibited within the property premises.
   • Smoking: Smoking is not allowed inside rooms or indoor areas.
   • Private Parties / Events: Not permitted without prior written approval from management.
   • Illegal Activities: Any illegal activities, drug use, or misconduct will result in immediate cancellation of stay without refund.
   • Outside Visitors: Visitors are not allowed inside guest rooms.
   

4. Pets Policy

   • Pets Allowed: No
   • Pets are not permitted on the property.
   

5. Accessibility

   • Wheelchair accessibility may be limited. Guests are requested to contact the property before booking for confirmation.

6. Infant Policy

   • Infants (0–2 years): One infant per room is allowed without additional occupancy charges.
   • Complimentary warm milk for infants may be provided upon request.

7. Extra Bed / Mattress Policy

   • Extra beds or mattresses are subject to availability.
   • If not included in the room rate, the following charges apply:

8. Meal Prices (Per Person)

   Meal prices may vary depending on menu and season.

9. Guest Conduct

   Guests are expected to maintain decorum and respect other guests and staff.
   • Quiet hours are observed from 10:00 PM to 7:00 AM.
   • Damage to property or hotel assets will be charged to the guest responsible.
   • The management reserves the right to remove any guest violating property policies.
   

10. Cancellation Policy

    • Free Cancellation: Up to 7 days before the check-in date.
    • Within 7 days of check-in: Booking becomes non-refundable.
    • No Show: Full booking amount will be charged.
    Refunds (if applicable) are processed within 5–7 working days, depending on the payment method.